Step 1: Check Your Insurance Coverage
Start by contacting your insurance provider or reviewing your benefits booklet. Ask if custom orthotics are covered under your plan.
Ask specifically:
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Is coverage available for custom orthotics?
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What is the yearly limit?
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What percentage is reimbursed?
Step 2: Confirm if a Doctor’s Prescription Is Required
Many insurance plans require a doctor’s prescription to approve custom orthotics. Check if your plan asks for:
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A referral or diagnosis from a medical doctor (MD)
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A prescription that includes a medical reason (e.g., Plantar Fasciitis, flat feet, overpronation)
Note: Insurance will often not accept a prescription that simply says “foot pain.” A clear diagnosis is important.
Step 3: Get a Medical Prescription (If Required)
If your plan needs a prescription, visit your:
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Family doctor, or
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A walk-in clinic
Ask them to assess your condition and issue a prescription for custom orthotics, ideally with a specific diagnosis such as:
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Plantar Fasciitis
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Flat feet / fallen arches
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Overpronation
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Heel spurs
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Other foot-related diagnoses
Step 4: Book an Appointment at AHC Wellness Clinic
Call or book online for your Custom Orthotics Assessment at:
AHC WELLNESS CLINIC
2318 Dunwin Dr #11, Mississauga, ON L5L 1C7
Call: 905-569-8885
Book Online: https://ahcwellnessclinic.janeapp.com
During this visit, we will:
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Take foot measurements
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Assess your biomechanics
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Perform a gait analysis
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Record all the necessary documentation for your orthotics order
Step 5: Wait for Your Custom Orthotics to Be Ready
After your assessment, we will process your custom orthotics order. This usually takes 1–2 weeks.
We will contact you when your orthotics are ready.
Step 6: Book a Fitting Appointment
Once your orthotics arrive:
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Return to AHC Wellness Clinic for your fitting appointment
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You’ll try on the orthotics to ensure they fit well and feel comfortable
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We will provide the final documentation you need for your insurance claim
Book appointment
To order your custom orthotics at AHC Wellness Clinic Today!

AHC Wellness Clinic
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